Team culture and performance

We provide support and space for comms leaders and teams to take a step back and review their culture, structure and impact. In a world where change is constant, and keeping good people is more important than ever, we provide an opportunity to ensure teams are happy, productive and fit for the future.

We work hand-in-hand with clients, and provide both an objective sounding board and the experience, tools and frameworks to identify any priorities for change. This can be through a full strategic/structural review or through collaborative sessions and away days that build collective focus and purpose.

Depending on your needs, we can:

  • Listen, capture and reflect back the views and priorities of team members and colleagues so you understand your internal audiences

  • Provide you with insight and independent analysis around impact, so that you can build on strengths and gain clarity and consensus around areas for development

  • Bring knowledge of different ways of working and structures, based on our work with communications teams across various sectors

  • Benchmark your current resources and impact against other, comparable organisations to inject new ideas and keep you in step with your peers and competitors

  • Give you the objective evidence you need to build a case for change


Susannah and Selina have led in-house teams, and have over ten years’ experience supporting and reviewing communications teams of all sizes across the charity, health, membership and research sectors.

Our recommendations are always deliverable, and we are committed to co-creating solutions and better ways of working. Our goal is for teams to feel heard, informed and supported throughout any process.

See our ten key principles for conducting a successful communications review.

RandallFox designed and ran a highly productive and engaging day for our team which left us feeling energised and excited about some new creative ideas and possibilities.
— Chloe Kembery, Director Communications and Marketing, Scouts

Download an overview of our team development support for communications professionals.